FAQ'S

Answers to the most asked questions

CooperWynn Property Management | Park City Resort Lodging

1. Do all condominiums offer Wi-Fi?

Almost all of our rentals include complimentary Wi-Fi access. Refer to the condo description on our website to see if your condo offers Wi-Fi. All condominiums at the Jupiter Inn, Resort Plaza and Park Avenue Condominiums locations offer complimentary Wi-Fi.

2. Where do I check in?

Guests will check in to all rentals via CooperWynn Property Managements' "direct to condo" check in process. Guests will complete a pre-registration form prior to arrival. The front door electronic code and other check-in information will be sent to the guest prior to arrival once the pre-registration form has been received by CooperWynn Property Management. Call Reservations/Guest Services at 800-245-6417 x 2 for more information or email us at [email protected]

3. Does my rental include housekeeping services?

Your rental does not include housekeeping services during your stay. Housekeeping services are available for purchase – please contact the Reservations Department at 435 649 5100 x 2 for pricing. Please contact us no less than 2 weeks prior to arrival to schedule your purchased housekeeping service.

4. Who do I contact for an after-hours emergency once I check in?

CooperWynn Property Management offers an after hours emergency answering service/call center. The after hours emergency phone is 435 649 5114. A $150 fee will be charged to in-house guests calling for non-emergency related assistance after hours. For non emergency related needs, please contact our Guest Services office at 435 649 5100 x 2 during regular business hours.

5. Is the private hot tub associated with my unit available for me to use during my stay?

Many CooperWynn Property Management rentals list a private hot tub in the description on our website. Winter rentals (Nov.1-Apr.7) include private hot tub usage with your reservation. Spring/Summer/Fall season rentals (Apr.8-Oct.31) do not include private hot tub usage with your reservation but can be purchased by contacting our Reservations Department at 800-245-6417 x 2. Please notify the Reservations Department at least 72 hours prior to your arrival if you would like to purchase the private hot tub usage. Park Avenue, Three Kings and Resort Plaza complexes offer a community swimming pool and hot tub. Jupiter Inn offers an outdoor community hot tub for guests.

6. Does my condominium rental offer air conditioning?

Not necessarily, only select condominiums offer air conditioning. Refer to the condo description on our website to see if your condominium offers air conditioning. All condominiums at the Jupiter Inn offer air conditioning. Additionally, these rentals also offer air conditioning:
Resort Plaza: 5007 (2BR), 5031 (2BR), 5048 (2BR).
Park Avenue Condominiums: 211-portable A/C in living room, 224 (2BR), 214 (2BR+Loft)
Three Kings Condominiums: 83 (2BR)
Payday: 159 (3BR+Loft)

7. How do I get around Park City without a car?

The free city-wide Park City bus systems is fully operational during our summer and winter seasons; routes and schedules can be found here: https://www.parkcity.org/departments/transit-bus/routes-schedules